Office Chair Castor Replacement in London
Chair rolling badly, squeaking, or leaving marks on the floor? Castors are a wear part, like the tyres on a car, and just as easy to swap.
The problem
The chair drags instead of rolling, one wheel squeaks on every move, or a castor has actually cracked and come off. It's a small, obvious fault, but because it sits underneath an expensive chair, people assume the fix underneath has to be expensive too.
The real cause
A castor (also spelled 'caster') carries your full weight across a floor thousands of times a week. Like a tyre, the wheel and bearing wear down on a completely predictable schedule, it's not damage, it's mileage. The industry's answer to a worn wheel is, again, a new chair, because nobody profits from a replacement castor.
Read the guide: is my office chair worth repairing?
The fix
Castors come in different stem sizes and wheel types (carpet or hard floor) so we match yours before we arrive and swap the full set, or a single wheel, on-site with no downtime.
See The Free 10-Point Chair Audit
Repair vs. replace
New comparable chair
£700–£1,400+
Castor replacement
Fixed quote, no surprises.
Why people trust us
Rated 5.0 on Google. Genuine, authorised parts on every repair, and if the fix can't be completed on the first visit, we take the chair to our workshop, finish it properly, and return it.
What happens next
- 1Book online or by phone
- 2An engineer visits at a time that suits you
- 3Castors matched and swapped on-site
- 4Chair rolling properly the same day
Questions we get asked
Do I need to replace all five castors, or just the noisy one?
Either, we can replace a single castor, though if the others are the same age most people do the full set at once to avoid a second callout later.
I have hardwood or hard floors, do I need different castors?
Yes, hard-floor castors use a softer wheel to protect the floor and roll more quietly. We can supply either type.
What size castor stem does my chair use?
We check this from your chair's make and model before the visit, so the fit is right first time.
How much does castor replacement cost?
It depends on the castor type and how many need replacing, we'll confirm a fixed price before any work starts.
Book your castor replacement
Tell us the make, model and what the chair is doing. We'll give you a fixed per-chair quote agreed before any work starts.
Other repairs we do
- Gas lift replacement
- Tilt mechanism repair
- Armrest repair
- Upholstery & mesh repair
- Herman Miller repair
- Aeron chair repair
- Humanscale repair
- Steelcase repair
- Eames chair repair
- HAG Capisco repair
See all office chair servicing and repairs · Office chair repairs for London businesses
Independent repair specialists, not affiliated with or endorsed by any chair manufacturer.