Technician replacing the gas lift on a Herman Miller Aeron chair in a London workshop
Aeron, Mirra & premium task chair repair

That sinking, wobbling Aeron? It's usually one worn part — not a reason to bin a great chair.

We repair task chairs at part level: gas lifts, tilt mechanisms, castors, mesh and armrests. On-site across London, or in our workshop for bigger rebuilds.

  • Independent specialists
  • On-site across London
  • Repair, not replace

Chairs we specialise in

  • Herman Miller Aeron
  • Herman Miller Mirra
  • Humanscale
  • Most quality task chairs

Independent repair specialists — not affiliated with or endorsed by any chair manufacturer.

Sound familiar?

  • The seat sinks to its lowest setting the moment you sit down.
  • The backrest clunks every time you lean back.
  • An armrest is held on with tape, and it still wobbles.
  • Castors drag across the floor and leave scratch marks behind.
  • The office manager asked for a replacement price, then winced at it.

None of these mean the chair is finished. Nearly every one is a single worn component.

If any of those sound like your chair, it's probably a quick fix.

Get a Free Quote

Repair it. Don't replace it.

A new Aeron, or any comparable premium task chair, costs well over £1,000. The replacement quote is the problem here — not the chair sitting under your desk.

These chairs were designed to come apart. Cylinders, tilts, arms and mesh are meant to be swapped, and the designs have barely changed in decades, so parts still fit chairs bought years ago. A parts-level repair puts the chair back to how it felt when it was new — it doesn't paper over the fault.

It also keeps a well-made chair out of landfill. Throwaway culture sends a lot of good aluminium and mesh to a skip over one £40 component.

Replace

A new Aeron or comparable chair — well over £1,000

Repair

One worn part and a visit — quoted per job, no obligation

One visit for most faults

We carry the common parts, so a sinking gas lift or dragging castors is usually sorted while we're with you.

Task chair specialists

Aeron, Mirra, Humanscale and other premium task chairs are what we work on daily. Standard office chairs too.

On-site across London

We come to your office. Bigger rebuilds, like a full mesh replacement, come back to the workshop.

Repair, not replace

A serviced Aeron does the same job as a new one. It just costs a fraction of the replacement quote.

What we repair

From one sinking Aeron to a floor of chairs that all need attention.

Gas lift replacement

We pull the worn cylinder and fit one rated for the chair and the person in it. The seat holds its height again, and stays there all day.

Castors & wheels

Old castors get swapped for the right type — soft rolling for hard floors, harder wheels for carpet. The chair moves when you push it and stops when you don't.

Tilt & recline mechanisms

Clunking, seized or free-falling tilts stripped down, re-greased or replaced. Recline tension comes back, and the lock actually locks.

Armrest repair & replacement

Cracked yokes, worn pads and sagging height adjusters put right, so you can lean on the arm without it dropping or twisting.

Mesh, upholstery & padding

Sagging or split Pellicle mesh re-tensioned or replaced, torn fabric patched, flattened foam swapped. The seat supports you where it used to.

Full chair service

Strip, clean, re-grease and re-torque every moving part, then set the chair up for whoever sits in it. Good for offices with a floor of tired chairs.

How it works

  1. 1. Tell us what's wrong

    Send the chair make and model if you know it (it's usually on a label under the seat), what the fault feels like, and how many chairs are affected. A photo helps.

  2. 2. Get a quote

    We come back with a price covering the parts, the labour and the visit — no obligation. If a chair genuinely isn't worth repairing, we'll say so.

  3. 3. We fix it

    We turn up with the parts, work at your desks or in a spare room, test each chair with you, and take the old components away.

Questions we get asked

London skyline at dusk along the River Thames

Keep the chair. Lose the fault.

Tell us the model and what it's doing. We'll tell you what it needs and what it costs.

Get a Free Quote

Get a free quote

Tell us what's wrong with your chairs — one seat or a whole floor — and we'll come back with a straightforward quote and a repair slot.

info@officematrix.co.uk

Serving businesses across London.

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